2023 Customer Service Analyst - Manual Order Entry null

About 3M Philippines

3M is a global science company that never stops inventing. Using 51 technology platforms, their integrated team of scientists and researchers works with customers to create breakthroughs. Their inventions have improved daily life for hundreds of millions of people all over the world.

Your role

• Handles varied customer transactions; including PO Manual Order Entry, Order Analysis (validation of order information/details entered), of PO's received from customers that cannot be converted to an electronic order into SAP. Also includes saving order, communicating with local CSRs for order and sending customer acknowledgement.
• Handles inquiries of moderate scope and complexity within customer service areas.
• Responsible for resolving simple to mid-complex issues and providing issue resolution according to the set guidelines provided.

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Training, development & rotations

Their internship and recent grad programs offer an unmatched training experience across multiple businesses and functions. Whether you're interested in R&D (engineering), finance, marketing, or corporate communications their programs will provide valuable skills and insights that you can apply as you advance in your career.

Compensation & benefits

 3M Total Rewards break down into three areas:

• Your pay. Be rewarded for your efforts with a competitive base salary and variable incentive pay linked to the company and individual performance.
• Your benefits. Live your best with unique resources and high-quality benefits. Medical and dental plans, a 3M employee stock purchase plan, and many other resources can enhance your life, both physically and financially.
• Your life at 3M. Grow through challenging work by leading important projects, working with diverse, talented people, and finding endless opportunities to develop your skills – while enjoying access to many perks, programs, and resources.

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Career progression

At 3M, asking "what if" is a way of life. They consider everyone a leader and provide development opportunities at each stage of your career. Whether you're working in one of their labs, offices, manufacturing facilities, or research centers, you will be learning, growing, and doing challenging, rewarding work that benefits you and 3M. Your opportunities are endless.

Work-life balance

Their huge array of global locations, technologies, and products provides many pathways to a rewarding career. They give you the flexibility to help balance your work life with your personal life.

Company culture

Their culture is a culture that never backs down from a challenge. As one of the world’s leading companies, they have the best and brightest working to advance more than their own career, they're working to advance the entire world.

About you

• Bachelor’s degree (or equivalent), preferably in computer science, mathematics, business management, or economics
• Advanced analytical skills, with experience collecting, organizing, and disseminating abundant information accurately
• Ability to write reports
• Exceptional verbal, written, and visual communication skills

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s:

• 3mphilippines.com.ph
• ph.prosple.com
• indeed.com