Customer Success Representative null

About Emapta

Emapta is a premium outsourcing company providing offshore staffing services with expertly sourced and immediately accessible talent that aligns with your operational standards, brand, and culture.

Your responsibilities

They are looking for a Customer Success Representative (Inbound email, SMS, and customer calls with analytic and computer skills experience) who thrives in a team environment, who is passionate, and driven, and who yearns to grow personally and professionally.

Training & development

To help their staff grow further in their careers, they offer ongoing training and professional development, individual coaching and mentoring, cultural and communications training, and exposure to world-class leadership and technology.

Benefits

Employees can expect the following benefits include:

• HMO coverage.
• Standard government and Emapta benefits.
• 20+ Leave credits consumed at your discretion.
• Talent engagement and development programs.
• An above-average salary package.
• Flexible work schedule.
• Travel opportunities for training and event participation.
• Exposure to world-class, high-level management from their on-site expat managers.
• Prime office locations.
• Direct exposure to international clients.

Career progression

Emapta empowers employee career progression by offering diverse opportunities, mentorship, and skill-building initiatives. This cultivates a dynamic workforce, drives professional growth, and ensures long-term success for both individuals and the company.

Work-life balance

Because the best people deserve only the best treatment, they treat their staff like family – a value that is truly Filipino. Whether in the office or working from home, the benefits, well-being programs, and values they promote encourage a healthy balance of work and life.

Company culture

About you

• Excellent English communication skills
• Financial background/experience.
• A team player who believes in great customer support
• Passionate and driven, eager to learn new things, and part of a team that loves challenges
• Can work in a fast-paced environment
• Shift: Shifting
• Work setup: Temporary Work-From-Home, Ortigas

How to apply

To submit your application for this position, please click the "Apply on employer site" button located on this page, and then proceed by clicking the "I'm Interested" button.

Source/s:

• emapta.com
• youtube.com