HR Services Intern null

About Equinix

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. They provide 10,000+ customers across almost every industry access to 2,000+ network services, 3000+ cloud and IT services, 450+ content, and digital media services, and 4,700+ enterprises.

Your role & responsibilities

The HRS team is responsible for maintaining and enhancing activities which include payroll, benefits administration, Onboarding / Offboarding operations, as well as employee data management. This role will involve working with members of the HR Services team to support day-to-day HR operations, assisting the team with administrative tasks in the R& PO team.

Life Cycle Process:

• Supporting the coordination of onboarding & background checks for new employees. Preparation of submissions to inform the 3rd parties of employee life cycle event changes.
• Handling live chats and questions from employees across the globe.
• Helping with life events impacting careers, job changes, and reward management.
• Managing the termination process and supporting the company alumni.
• Testing of new technology and enhancements to processes.
• Running of sessions with end users to gather requirements / demonstrate new products.

System Updates:

• Identifies trends and initiates process improvements with the Manager or HRSS Project and Services Team.
• Understands tradeoffs and when to escalate.
• Understands end-to-end processes deeply and can easily assist in all steps of a multiple-step process. Supports full region and global processes.
• Manages HR Systems Data and files, ensuring accuracy, completion, and that all are up to date.
• Handles sensitive and/or complex queries.

Operational Excellence:

• Assist with knowledge base and HR Systems navigation to resolve employee and manager queries including Workday and HR library.
• Understands and executes on SLA and KPI's.
• Provide excellent customer service, high-quality resolution, and consistent support of standard processes by following documented work instructions and ways of working guidelines.
• Understands and follows compliance requirements for SOX, Employee Data Governance, and other policy requirements.
• Ensures data accuracy and integrity with all transactions, communications, and stakeholder support.

Training & development

You will be assigned a project and work directly with teams to gain real-world experience, contribute to the business, and impact the digital world. Gain practical work experience by working on real business challenges and impactful projects. You will be supported throughout your journey by your manager, mentor, and an assigned buddy. You will also have access to resources, tools, and events aimed at supporting your comprehensive development. 

Benefits

As an intern at Equinix, you will experience the following benefits:

• Practical work experience on real business challenges and impactful projects.
• Support from the manager, mentor, and assigned buddy throughout the internship journey.
• Integration into Equinix's culture through Employee Connection Networks like Young Professionals Connect.
• Participation in a global community, attending events, and building lasting connections.
• Access to resources, tools, and events aimed at supporting comprehensive development.
• Equinix employees receive excellent health care and counseling plans that vary by country to ensure the well-being of you and your family. They offer paid vacations and holidays and encourage community involvement year-round via volunteer opportunities.

Career progression

Interns transitioning into full-time positions at Equinix will participate in a meticulously designed career development initiative, a six-month journey tailored to enhance their skills, expand their networks, and foster a sense of belonging within the Equinix community. This program is geared towards assisting employees in crafting rewarding careers and attaining their professional objectives.

Work-life balance

It prioritizes the physical, mental, and emotional health of its employees, recognizing it as essential for business success. By developing a comprehensive global wellbeing strategy, Equinix integrates wellbeing into its ways of working, ensuring inclusive access to resources and support. This commitment extends to expanded parental leave benefits, reflecting Equinix's dedication to supporting employees through significant life transitions while fostering a healthy work-life balance.

Company culture

Equinix is committed to building and maintaining a culture where every employee can confidently say “I’m safe, I belong, and I matter”. The company values openness, honesty, service, courage, and growth, and puts the customer at the center of everything it does. They aim to create a workplace that reflects a rich diversity of thought, experience, culture, and backgrounds.

About you

Who you are (requirements and qualifications):  

• On track to graduate in 2025 with a Bachelor’s in Business, Psychology, or related field.
• Students looking to complete their On-Job-Training (OJT) as part of the graduation requirement.
• Based in Manila.
• Excellent written and verbal communication skills, and business proficiency in English.
• Ability to create accurate and punctual reports, deliver presentations, and share information and ideas with others.
• Analytically driven and detail-oriented, with working knowledge of Microsoft Office Package and aptitude to learn new software. 

How to Apply 

Please submit your application by providing the following. 

• Up-to-date resume that includes your availability (start and end date) and expected graduation.
• Please apply to this job posting only if you are available full-time for an internship during the stated period. 

Source

The following sources were used in researching this page:

• careers.equinix.com
• youtube.com