2022 Senior Insights Analyst (Graduate Program) null

Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not-for-profit organizations. On September 1st, Isentia will become part of Access Intelligence. This will be an exciting phase as we join forces to become a global leader in media intelligence.

We are currently looking for a Senior Insights Analysts that provide to all of our clients with high-quality and insightful media analysis and research. To build and maintain solid client relationships by demonstrating strong industry knowledge.

Job Descriptions:

Consistent productivity and quality outputs

• Proactively work to improve the format, style, and depth of analysis reports
• Analyze data accurately using best practice methods
• Provide high-level interpretation of data in reports and presentations
• Interpret and meet the client's brief
• Employ appropriate methodology for analysis of data
• Write findings in a coherent, structured, and concise style.
• Conceptualize effective and appropriate data display options
• Adhere to, and remain up-to-date with the Analysis Style Guide
• Works with clients to develop strategic Project Brief to the findings presented in insight and analysis reports
• Produce a high number of quantitative and qualitative reports without sacrificing quality and/or insight
• Proactively seek more efficient processes in order to increase capacity
• Completes all reports in the required time and demonstrates the ability to take on additional reports
• Assists others with the workload when required
• Able to handle premium clients and complex methodology insights requirements

Manage projects effectively in order to meet client deadlines and allow for collaboration/review.

• Manage analysis projects in order to meet client delivery deadlines
• Observe processes that are required to engage various stakeholders, ie. any booking protocols required
• Create and maintain documentation that relates to each project
• Escalate problems or issues appropriately, and in a timely manner.
• Communicate any delays to the appropriate stakeholders in a timely manner
• Plan projects to allow for collaboration with other team members and management
• Initiate and execute new frameworks to thoroughly answer client objectives and/or propose a new insights service

Develop strong relationships with clients and sales teams.

• Provides excellent customer service to all clients
• Builds strong relationships with clients through report services, presentations and client meetings (where appropriate)
• Proactively seeks to improve the client experience
• Build strong working relationships with relevant sales team members.
• Support sales with client retention and customised solutions where appropriate
• Able to initiate insights sales pitches when the need arises

Make a positive contribution to the Insights team and Isentia.

• Contribute to team projects and product development teams (where applicable)
• Connect with Insights and wider business on GAP and Yammer
• Share information and knowledge with the wider team
• Collaborate with team members to improve Insights products and processes

Job Qualifications:

• Candidates must be a College Graduate in Bachelor of Mass Communication, Journalism, Broadcast Communication, Research, Market Research, Statistics, Media, or any related courses.
• Has 2 years or more of working experience in news and current affairs. - - Knowledgeable in the Philippine media landscape.
• Knowledgeable in Intermediate to Advanced Microsoft Excel, MS Outlook, MS Word, MS Powerpoint, G-Suite, and other Analysis tools.
• Exceptional written and oral communication skills.
• Excellent written English language skills with a strong focus on spelling and grammar.
• Full-time positions: 2
• Can start as soon as possible.
• Temporary Work from home setup

Personal Qualities:

• Passionate about media analysis and research.
• Strong focus on professional development.
• Excellent team player.
• Client-focused.
• Positive and proactive attitude.
• Solutions focused.
• Adaptable and open to change and innovation.

Technical/Technology Skills:

• Data interpretation;
• Excellent corporate writing style;
• Grammatical skill;
• Analytical ability;
• Competent in/knowledge of research techniques;
• Project management.