Business Process Analyst - HIREFITRO905 null

Working Arrangement

Hybrid

Job Description

The Opportunity  

 Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. 

What motivates you?  

• You obsess about customers, listen, engage and act for their benefit  

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  

• You thrive in teams, and enjoy getting things done together 

• You take ownership and build solutions, focusing on what matters  

• You do what is right, work with integrity and speak up 

• You share your humanity, helping us build a diverse and inclusive work environment for everyone  

We are looking for someone with:  

• Bachelor’s Degree in computer,  IT Management field or equivalent related experience is preferred.

• ITIL Certified (Foundation or higher)

• Strong communication skills- both verbal and written

• Detail-oriented

• Above  average analytical and problem solving skills.

• Organizational and Project Management skills

• Ability to strive for and achieve Execution / Operational Excellence.

• A thorough understanding of the latest process enhancement strategies

• Experience working with compliance, audit, outside regulators, and other support organizations while participating in providing solutions in support of the business objectives

On the job you will:  

• Assess business requirements and make-evidence based recommendations to support process improvements

• Analyze MITDC processes and procedures

• Conduct regular audit on process compliance, to identify any internal inefficiencies

• Lead periodic Governance on Compliance

• Assist Process Owners in analyzing, designing, and implementing business processes to effect change , especially when new policies and procedures are introduced.

• Assist (where required) in interpreting complex data and business metrics for relevant stakeholders

• Train and Develop employees on ITIL processes

• Perform process mapping and re-engineering

• Document procedures, policies, and present new process designs to stakeholders for discussion

• Performs tasks assigned from time to time

 Our commitment to you  

• Our mission; to be a part of making Decisions Easier and Lives Better 

• A leadership team dedicated to your growth and success  

• A bold ambition and set of goals to be a leader in driving transformation in our industry  

• Our best. Every day.