Marriott International has a global presence, with properties in over 130 countries and territories around the world. It operates hotels and resorts in major cities, popular tourist destinations, and business hubs.
Your responsibilities
Serve food courses and alcoholic beverages to guests.
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
Check in with guests to ensure satisfaction with each food course and/or beverage.
Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to the manager, and complete safety training and certifications.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Training & development
Mariott has an outline of the various training programs and courses offered such as:
New hire orientation program - The purpose of the program is to introduce new employees to the Marriott culture, brand, and their specific hotel/region.
International hourly training - The training addresses the essential skill and knowledge areas, such as culinary, room operation, and purchasing, that are essential for employees to master to do their jobs.
Gateways - It is designed to train discipline-specific skills necessary to individual positions.
Core management training - Marriot managers participate in over 20 different management training programs.
Benefits
They look after their associates, which is why they have a comprehensive and competitive benefits program.
Travel Perks & Benefits
Health and wellness
Workplace flexibility
They offer generous hotel and food discounts at thousands of their global properties.
Recognition & Rewards
They give bonuses for successful referrals and they reward long service.
Growth Opportunities
Paid and unpaid time off
Community involvement
Transforming organizational cultural
Career progression
Guided by exceptional mentors and managers, you will receive support in nurturing your career development. They will champion you and encourage you to find your place within the company. This kind of environment of support will encourage you to explore different avenues within the company and enhance your professional strengths.
Work-life balance
Marriott invests in the whole person and supports you in living a healthy and fulfilling life. TakeCare programs support your physical, mental, and financial wellness.
Time away from work allows employees to recharge and reconnect with the people who matter most. Associates receive paid leave to use for vacations, sick time, holidays, and more.
Company culture
Marriott is renowned for its commitment to nurturing its employees, with a deliberate focus on creating an inclusive, positive, and growth-centric work environment. As they change and grow, the beliefs that are most important to stay the same—putting people first, pursuing excellence, embracing change, acting with integrity, and serving the world. Being part of Marriott International means being part of a proud history and a thriving culture.
About you
Ability to provide excellent customer service in a fast-paced environment.
A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Able to perform high-quality work while unsupervised.
Ability to work in a fast-paced work environment and deliver orders promptly.
Source: betterteam.com
How to apply
To apply, please click the "Apply on employer site" button on this page.
Depending on the position, the next step in the Marriott hiring process is one or several interviews. The interviewer will want to hear more about your specific experience, how it might make you successful in the role, and how you react or respond in certain situations.
Source/s:
careers.marriott.com
youtube.com
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Diploma or higher
Study Field
B
Hospitality Management
F
Food & Hospitality (all other)
Food and Beverage Service
Work rights
The opportunity is available to applicants in any of the following categories.