Sharpen your problem solving, customer service, and communication skills.
Expand your network through frequent collaboration with different teams.
Gain knowledge on the Bank’s various products and services.
Job Summary
Provides world-class customer service
Responds to customer inquiries and requests made via e-mail and provides satisfying solutions to concerns regarding Deposits, Remittances, Metro Home, Metro Car and e-Banking related transactions
Ensures proper coordination of complaints with support units to provide resolution within the prescribed turn-around-time.
Requirements
Bachelor’s Degree holder
Excellent written and verbal English communication skills
Experience in Customer Service or related field is an advantage
Willing to work on a shifting schedule, weekends and holidays
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Bachelor’s Degree
Degree or Certificate
Minimum Level of Study
Bachelor or higher
From an Institution in
Philippines
Study Field
C
Communication
Work rights
The opportunity is available to applicants in any of the following categories.
country
eligibility
Philippines
Philippine Temporary Work Visa
Philippine Citizen
Philippine Permanent Resident
Graduate Success Stories
Graduate stories
We have the power to change designs based on changes in user behavior and trends, and I personally like that dynamic aspect of the job.