Customer Service Representative (US Healthcare) null

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact!

• We are a boutique company respected and loved by our clients providing no-nonsense advice on key issues that impact them.

Working at Neolytix

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!

• Complimentary Medical Coverage for your Family & dependents
• Retirements Savings Plan
• Life & Disability Insurance
• Work with diverse team members across countries & cultures
• Participate in Clubs based on your hobbies and share your passion with like-minded enthusiasts

About the position

Start your career in an international, modern healthcare consulting firm! In this role, you will have the opportunity to help different doctors in running their practices. You will be trained to handle the different facets such as clinic management, medical billing, checking of insurances, and other related tasks.

Within 3 months, you will be under probation and will go through 1-week initial training plus 3 weeks service specific training with assessments. You will be trained and certified to handle basic remote front desk/ practice concierge tasks, EHR certified/masters, insurance benefits & eligibility, and prior authorization. If you have a medical background, you will also be trained in any related medical VA tasks.

After 3-6 months, you will be in a full pledged full time Practice Concierge Junior Associate role. You should have passed the training-nesting performance review. Lastly after rigorous immersion and cross-training, you are someone who can independently work on multiple accounts. You will be notified of your eligibility for employment benefits.

OPEN TO FRESH GRADUATES!