Shipper Account Executive - Mandarin Speaker null

About Ninja Van 

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. They are a technology company disrupting a massive industry with cutting-edge software and operational concepts. 

Your role 

The Shipper Management team serves as the primary point of contact for key customers. They manage the entire customer lifecycle by focusing on business outcomes and identifying service opportunities within their portfolio.

• Cultivate multi-level relationships internally and throughout the shipper organization to serve as a trusted advisor to both shipper and shipper operations.
• Responsible for keeping the client connected and ensuring their stickiness to the company’s service by maintaining good and positive relations and being consistently responsive to all communication channels.
• Coordinate and Align closely with cluster teammates to ensure a suitable experience for their clients in terms of onboarding, operations, and programs

Training & development

Ninja Van has now developed many of its L&D capabilities and training internally. More customized learning opportunities are provided, such as in-house training modules and specialized training for managers. 

Benefits

Here are some of the benefits that Ninja Van can provide:

• Stable employment
• Equal employment opportunities
• Comprehensive health insurance coverage
• Performance-based salaries

Career progression

Ninja Van invests in long-term employment via the Individual Development Programme. This begins with each department defining what they would like to achieve for the year and the positions they need to be filled. Employees are identified internally, with an Individual Development Plan created for them over the course of a year. 

Work-life balance

Ninja Van is committed to putting their people first and building a close-knit environment. The company’s regular employee engagement programs through team-building lunches, social events, 360 feedback exercises, and weekly one-on-one sessions between managers and employees have encouraged inclusion and equity at the workplace. 

Company culture 

Most people might think that the logistics industry isn’t the most exciting field, however, at Ninja Van, they are constantly working with new technologies to improve the systems. As a tech-driven company, change is part and parcel of daily life.

About you

• BS/BA Degree in any field (Preferably Marketing, Management)
• Experience in logistics or e-commerce industries preferred
• Proficient in written and oral Mandarin Language
• Proficient in Word, spreadsheets (Excel/Google Sheets), and presentation tools
• Fresh graduates are welcome to apply

How to apply

If you're interested in this role, you can start the application by clicking on the "Apply on employer site" button.

Source/s:

• ninjavan.co
• employers.glints.com