Care Services Consultant null

About SAP

SAP is one of the world’s leading producers of software for the management of business processes, developing solutions that facilitate effective data processing and information flow across organizations.

Your role

• As a CFE Associate Consultant, you will work with a portfolio of customers for multiple regions.
• You will work as a subject matter expert, communicating a variety of topics, ranging from product capabilities to support tickets to projects.
• You will be responsible for ensuring customer satisfaction through clear communication and accountability for the overall customer communications experience.
• Primary competence should be communication skills and an interest in the delivery of solutions to meet business requirements related to Travel, Expense, and Invoice delivered in the cloud is essential.

Training & development

• Vocational Training or Scholar@SAP - a multi-year, paid rotational training program designed to help students jump-start their careers at SAP. Develop technical, business, and personal skills, grow your network, and gain real-world industry experience for long-term career success.
• Embark on many learning and development opportunities, such as online and self-paced learning formal training, fellowships, and internal job opportunities, all designed to help you to grow.

Benefits

• Physical & Mental Well-being Programs
• Employee Assistance Program
• Maternity Leave
• Paternity Leave
• Paid time off
• Flexible benefits
• Competitive salary
• Annual bonus
• Life & Health Insurance
• 401k / Retirement Savings Plan
• Employee Equity Programs

Career progression

Their lives are dynamic and ever-changing, and so are their career goals. They embrace a growth mindset and leverage various learning and development opportunities to grow professionally and personally. And as your career progress, you will be the one who has multiple careers across different functions. 

Work-life balance

Work at SAP is flexible and trust-based. Depending on business requirements, their approach to flexible work means that employees have the flexibility to work from home, at the office, or have the best of both worlds.

Company culture

SAP's company culture is focused on helping its employees enable innovation by building breakthroughs together. They focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with their purpose-driven and future-focused work.

About you

• Strong written and verbal communication skills
• 0- 3 years experience in client-facing/customer service roles
• Strong problem-solving skills – the ability to dive in and find solutions to any challenge
• Strong organizational and planning skills to consistently deliver on commitments
• Ability to persuade and influence to achieve the desired outcome
• Programming language background, Java or C variants - a plus
• Experience with SaaS, SAP Concur or Cloud solutions, travel & spend management - a plus
• Ability to perform under stress and with multiple concurrent tasks
• 40+ hours per week to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness
• Flexibility as to the shifting working hours may be required or available
• Location of work: 80% in the office

How to apply

Please click the "Apply on employer site" to apply.

SAP recruitment process:

• Application
• Interview
• Assessments
• Job Offer

Source/s:

• jobs.sap.com
• youtube.com
• betterteam.com