S.C. Johnson is a leading manufacturer of household cleaning products and products for home storage, air care, pest control, and shoe care, as well as professional products. A family company, led by the Johnsons family of Racine, Wisconsin. The Chairman and CEO, Fisk Johnson, is the fifth generation of the family to lead the company.
Your responsibilities
Responds to questions on administrative procedures and practices via multiple channels such as phone, case management system, and live chat. Uses systems to document and escalate as needed following the appropriate processes
Educates employees of HR Services available to them and encourages self-service tools such as the HR Portal and other systems as needed
Researches and resolves all problems/queries in a timely manner. Must be able to work on more than one issue simultaneously and prioritize the urgency of requests
Ensures that documentation and employee requests meet the policy for each process
Utilizes multiple online systems to answer questions, complete requests, and ultimately resolve employee and HR needs
Actively contributes to delivering, maintaining, and improving HR services, procedures, and processes to increase employee satisfaction, driving performance, and achieve results
Understands and utilizes HR systems including Workday and the Employee Portal including Self Service, Knowledge base, and Case Management
Ensures consistent application of HR policies and state, federal, and/or country laws and practices
Training & development
The company’s global Organization & Talent Development group offers learning opportunities and experiences such as:
Onboarding materials to help you:
Navigate through the first few weeks and months
Ground you in company history and accomplishments
Learn about the different functions of the company
Introduce you to employee programs
A personalized development plan to help you shape your career
eLearning opportunities that cover more than 170 topics
Learning activities for each functional area
Benefits
Some of the ways they compensate their employees for their hard work and dedication to living the spirit of SC Johnson may include:
Subsidized health care benefits
Maternity/paternity/adoption leave
Recreation and fitness centers
Vacation purchase options
Paid sabbaticals
Flexible work arrangements
Counseling services,
Child care
Onsite training
Career progression
At SC Johnson, you can grow your skill set and make an early and significant impact on the business and the planet. They have a formal and rigorous performance management process designed to ensure that all employees get the input they need to grow professionally and be the best leader of the generation.
Work-life balance
Regular communication meetings with open Q&A and annual opinion surveys to gather thoughts are just a few ways that SC Johnson shares information and makes it easy for employees to be heard. Also, the company offers flexible work arrangements and a variety of family-oriented programs.
Company culture
SC Johnson believes their culture and people set them apart from other companies. The people at SC Johnson are competitive, collaborative, and ready for anything. They push limits and exceed expectations. It’s the spirit that drives their teams and helps them build iconic brands that improve the world around them.
About you
Bachelor’s degree in business, HR, or related discipline required
Bilingual English and Japanese Speaker is required (minimum of N3 level)
0-2 years of experience in HR, Shared Service Organizations, Contact Center / Customer Service experience
Knowledge of HR functions, processes, and operations, including talent, data administration, or compensation/benefits administration preferred
Experience in using Service Center technologies (e.g. ticket management like ServiceNow, knowledge management, telephony/chat, email, document management, etc.) is a plus
How to apply
To apply for this position, click the “Apply on employer site” button on this page.
SCJ stages of the recruitment process:
Finding the role that fits you.
Submitting your application.
Interviewing at SCJ.
Receiving your offer.
Pre-Hire process.
Source/s:
scjohnson.com
youtube.com
glassdoor.com
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Business
Business Administration
Human Resources
Work rights
The opportunity is available to applicants in any of the following categories.