2022 Transcription Scopist, Data Researcher I null

S&P Global Market Intelligence

The Team:

The team's primary responsibility is to transcribe and create documentation or transcripts for both external and internal clients from financial-related calls or non-financial-related events that can be captured via video or audio. We offer several products to our clients, some of which are but not limited to a live streaming product for real-time capture of events, a preliminary copy and a final error-free copy of the event.

Responsibilities:

Scopes will work in collaboration with an Editor to create a transcript of a conference call. Additionally, she/he will assist the team leaders in continuously improving the collection procedures.

In addition to transcription, the team will assist in the collection of other Business Information – private company profiles, etc. Scopes and Editors will have complete knowledge of the collection policies and tools.

Core responsibilities include:

• Create publication-quality transcripts of high speed, multi-speaker events involving specialized terminology in a paired team environment. Each role is dependent on the other and must be coordinated precisely with the other team member to produce the final output. Work may be performed in either live-call or from recorded-call material.
• Must be able to meet or exceed production metrics and meet client contract SLAs
• May be required to proof and/or edit work performed by other Scopists in order to meet quality control guidelines
• Collaborate with peers and Team Leaders to continuously improve the transcription workflow process
• Identify and report any gaps in policies/procedures
• Build subject matter expertise towards various workflow/processes of the dataset
• Contribute towards process improvement through error checks, audit suggestions and tool enhancements
• Must exemplify problem-solving skills using technical/digital tools where appropriate such as but not limited to Python, VBA, Excel, and/or SQL.
• Collect other Business Information, such as private company profiles, as required by S&P Global

What We're Looking For:

Basic Qualifications:

• Flawless written, oral communication and listening skills in English
• Excellent eye, hand and auditory coordination, editing and proofreading skills
• Ability to concentrate, focus and deliver consistently in a fast-paced, deadline-driven environment
• Excellent typing skills, 60 wpm and touch typist
• Strong ability to learn and apply new/emerging technologies
• Exemplifies basic to advanced skills on technical/digital tools where appropriate such as but not limited to Python, VBA, Excel, and/or SQL
• Must be flexible and able to handle multiple tasks
• Must work well in a team environment
• Exceptional attention to detail
• Excellent typing skills
• Demonstrated ability to learn and apply new/emerging technologies
• Candidates with familiarity with financial markets and business organizational vocabulary are highly desirable
• Previous experience with speech recognition software, such as IBM Via Voice or Dragon NaturallySpeaking is a plus
• Bachelor's degree a plus, but not required
• Must be amenable to work at (US Shift)